Privacy Policy

This Privacy Policy describes how Noah Devoor / Pasadeno Marketing ("we," "us," or "our") collects, uses, and protects your personal information when you visit this website or purchase our products and services.

1. Information We Collect

Information you provide directly

• Purchase information — When you buy a product or service, Stripe collects your name, email address, and payment details. We receive only your email address and a transaction reference; full payment card details are never shared with us.
• Email communications — If you contact us at pasadenomarketing@gmail.com, we retain your email address and message content to respond to your inquiry.
• Discord username — For mentorship students, you may share your Discord username so we can connect on the platform.

Information collected automatically

• Usage data — Standard web server logs may record your IP address, browser type, referring URL, and pages visited. This data is used for security and performance monitoring only.
• Cookies — This site uses minimal session cookies required for basic functionality. We do not use tracking or advertising cookies.

2. How We Use Your Information

We use the information we collect to:

• Deliver purchased products and services (templates, mentorship onboarding).
• Respond to customer support requests.
• Send transactional emails related to your purchase (receipts, delivery confirmations).
• Maintain the security and integrity of our website.

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Stripe Payment Processing

All payments are processed by Stripe, Inc., a PCI-DSS Level 1 certified payment processor. When you check out, you are interacting directly with Stripe's secure infrastructure. We do not store your credit card number, CVV, or bank account details on our servers. Stripe's privacy policy is available at stripe.com/privacy.

4. Data Retention

We retain your email address and transaction reference for a minimum of 3 years for accounting and legal compliance purposes. Support correspondence is retained for up to 2 years. You may request deletion of your data at any time (subject to legal retention obligations) by emailing pasadenomarketing@gmail.com.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access — Request a copy of the personal data we hold about you.
• Correction — Request correction of inaccurate data.
• Deletion — Request deletion of your data, subject to legal retention requirements.
• Objection — Object to certain types of processing.

To exercise any of these rights, email pasadenomarketing@gmail.com. We will respond within 30 days.

6. Security

We take reasonable technical and organizational measures to protect your personal data from unauthorized access, loss, or disclosure. All data in transit is encrypted via HTTPS (TLS). However, no system is completely secure, and we cannot guarantee absolute security.

7. Third-Party Links

This website may contain links to third-party platforms (e.g., Discord, Stripe). We are not responsible for the privacy practices of those sites and encourage you to read their respective privacy policies.

8. Children's Privacy

Our services are not directed at individuals under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, contact us immediately at pasadenomarketing@gmail.com.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes become effective upon posting with an updated "Last updated" date. Your continued use of the site after changes constitutes acceptance of the updated policy.

10. Contact

Questions or concerns about this Privacy Policy? Contact us at pasadenomarketing@gmail.com.